FREQUENTLY ASKED QUESTIONS

Woman packing a lamp
  • When can I move in?
    If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.
  • How much notice needs to be given before I move out?
    All contracts are month-to-month. However, we do require a 30-day notice before you move out.
  • What type of documentation do I need to provide in order to rent a space?
    We require a government-issued photo ID (example: driver’s license, state ID, or passport).
  • Do I need to sign a long-term lease?
    No, we rent on a month-to-month basis unless the customer requests otherwise.
  • How do I make a payment?
    You can make a payment through our website. You may also sign up to have payments automatically deducted from your credit/debit card monthly. If you prefer to pay in person please call 262-622-5767 to make arrangements.
  • What forms of payment do you accept?
    Checks, money orders, VISA, MasterCard, American Express and Discover.
  • Are there any items that I am NOT able to store?
    Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.
  • Do you offer parking for motor vehicles?
    Richfield Self Storage offers 10’x20’ through 12’x50’ units that are the perfect indoor parking solution for your car, boat, rv, or pickup truck, as well as outdoor lot parking options.
  • Do I have 24 hour access to my unit or outdoor parking spot?
    You have 24 hr. access to your unit or parking spot. For your safety we use security cameras, have perimeter security fencing, and our facility is fully lit.
  • What size self storage units do you offer and are they available?
    We have 10’x10’, 10’x20’, 10’x25’, 10’x50’, 12’x30’,12x20, 14x54, 16x54 all 3 have electric and our huge 12’x50’ units which have electricty.
    View our rental page here or call us for availability at (262) 622-5767.
  • What size outdoor parking spots do you offer and are they available?
    We have 10’x20’, 10’x30’, 10’x40’, 12’x30’, 12’x35’, 12’x40’ parking spots.
    View our rental page here or call us for availability at (262) 622-5767.